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1malaysia 3 Privacy Policy – Malaysia Member Personal Data Protection

At 1malaysia 3, your privacy is not merely a legal obligation — it is a core value we uphold in every operational decision on this platform.

Last updated: 1 January 2026
256-bit SSL
Full Encryption
Zero Sharing
No Third-Party Data Sales
PDPA Compliant
Legal Compliance
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You Control Your Data

This Privacy Policy explains how 1malaysia 3 ("kami", "Platform") collects, uses, stores, and protects your personal information when you use our platform. This document complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By registering or using this platform, you agree to the terms of this Privacy Policy.

1Introduction

1malaysia 3 understands that sharing personal information with any online platform is an act of trust. We do not take that trust lightly. This Privacy Policy is built on one simple principle: your personal data belongs to you, and we manage it only for legitimate and transparent purposes.

We collect only the information strictly necessary to provide our services, meet legal requirements, and protect the safety of all members on the platform. Nothing more. This policy applies to all services offered by 1malaysia 3, including the web platform, mobile app, and any related electronic communications.

If you have any questions about how we handle your data that are not answered in this document, please contact our privacy team by email at [email protected] or via the platform's Live Chat.

2Information We Collect

We collect various categories of information depending on your interactions with the platform. Below is a summary of the types of data collected and their primary purposes:

Data Types Example Collected During
Identification Data Full name, identification card number, date of birth Registration & KYC Verification
Contact Data Phone number, email address Account registration
Financial Data Bank account number, bank name, transaction records Deposits & withdrawals
Technical Data IP address, device type, web browser, general location Every login session
Gaming Data Betting records, scores, game activity During gameplay
Communication Data Customer support chat records, support tickets When you contact us

We do not collect sensitive data such as medical information, religious beliefs, or political views. Data collected is limited strictly to what is needed for platform operational purposes.

3How We Use Your Data

The data collected is used for the following purposes, all within the bounds permitted by law and the consent you have provided:

  • Service provision: Creating and managing your account, processing deposit and withdrawal transactions, and enabling access to all games in the lobby.
  • Identity verification (KYC): Verifying that you are who you claim to be, meeting legal compliance requirements, and protecting all members from fraud.
  • Platform security: Detecting and preventing fraud, hacking attempts, money laundering, and suspicious activity.
  • Platform improvement: Analyzing how members use the platform to improve design, performance, and the overall user experience.
  • Service communications: Sending important notifications related to your account, policy changes, or relevant promotional offers (you may opt out of promotional communications).
  • Legal compliance: Complying with legal obligations, including reporting requirements to relevant authorities when required.

We do not use your data to make automated decisions that could materially affect your rights or interests without human involvement in the process.

4Data Processing Basis

Every processing of your personal data by 1malaysia 3 is carried out on the basis of at least one valid legal ground under applicable data protection law:

  • Contract performance: Processing required to deliver the services you requested when registering an account.
  • Legitimate interests: Activities such as fraud prevention, platform security, and service improvements that benefit all members.
  • Legal compliance: Requirements to comply with obligations under applicable Malaysian law.
  • Consent: For optional activities such as sending marketing communications, which you may withdraw at any time.

5Data Sharing With Third Parties

1malaysia 3 has never sold, rented, or traded your personal data to any third party for their commercial purposes. Full stop. However, there are limited situations where we need to share data with trusted parties:

  • Technology service providers: Companies that help us operate the platform, such as cloud infrastructure providers and payment processing systems. They are bound by strict confidentiality agreements.
  • Game providers: Minimum technical data required by gaming software providers to ensure games function correctly from your account.
  • Legal authority: When required by law or a valid court order. We will notify you when this occurs, unless prohibited by law from doing so.
  • Fraud prevention: Limited sharing with recognized industry bodies for the purpose of fraud prevention across platforms.

All third parties that receive your data from 1malaysia 3 are contractually bound to maintain its confidentiality and use it only for specifically authorized purposes.

6Data Security

Protecting your personal data is our technical and organizational priority. 1malaysia 3 implements multiple layers of security to keep your data safe:

  • Encryption in transit: All data transmitted between your device and our servers is protected using 256-bit TLS/SSL encryption — the same industry standard used by banking institutions.
  • Encryption at rest: Sensitive data such as financial information and passwords are stored in encrypted format using modern encryption algorithms.
  • Internal access controls: Only staff who require access to specific data for their duties are granted permission, based on the principle of minimum access rights.
  • Active monitoring: A threat detection system operating 24/7 to identify and respond to any unauthorized access attempts.
  • Regular security audits: Independent security assessments are conducted periodically to identify and address any vulnerabilities.

While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. You also play an important role in your account's security — use a strong password and enable the two-factor authentication (2FA) available in your account settings.

7Cookies & Tracking Technologies

Platform 1malaysia 3 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you visit our platform.

The types of cookies we use:

  • Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collecting anonymous information about how visitors use the platform to help us identify areas for improvement.
  • Functional cookies: Remembering your preferences such as language and display settings to provide a more personalized experience.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

8Data Retention & Deletion

1malaysia 3 retains your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy, or for as long as required by applicable law.

  • Active account data: Retained for the duration your account is active and for a reasonable period after account closure for audit and compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
  • Communication records: Retained for 2 years to allow reference in the event of any disputes or investigations.
  • Technical data (logs): Automatically deleted after 90 days, unless required for an ongoing security investigation.

When data is no longer needed, it will be securely deleted or anonymised using methods that ensure it cannot be recovered.

9Your Rights as a Member

Under this Privacy Policy and applicable law, you have certain rights regarding your personal data held by 1malaysia 3. We respect and facilitate the exercise of these rights:

Right of Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Update or correct inaccurate or outdated data in your account.

Right to Erasure

Request deletion of your personal data under certain circumstances permitted by law.

Right to Restriction

Request restriction of your data processing in certain situations, such as during a dispute.

Right to Portability

Receive your data in a structured, machine-readable format for portability.

Right to Object

Object to the processing of your data for direct marketing or legitimate interest purposes.

To exercise any of the above rights, contact us via Live Chat or email [email protected] stating your request clearly. We will respond within 30 business days. In some cases, we may need to verify your identity before processing your request as a security measure.

10Changes to the Privacy Policy

1malaysia 3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technologies used, legal requirements, or other reasonable operational reasons.

When significant changes are made, we will notify you via:

  • A clear in-platform notification during your next login session.
  • Email to the address registered on your account (for material changes).
  • Updates are reflected in the "Last Updated" date at the top of this page.

Continued use of the platform after changes take effect will be considered acceptance of the updated Privacy Policy.

11Contact Us About Privacy

If you have any questions, concerns, or requests regarding your data privacy, our team is here to help:

  • Privacy Email: [email protected] (include "Privacy Inquiry" in the email subject line)
  • Live Chat: Available 24/7 via the chat icon on the platform
  • Response time: We aim to respond to all privacy inquiries within 5 business days

We are committed to protecting your privacy. Every privacy inquiry is handled by trained staff, and all information you share in those inquiries is kept strictly confidential.

Data Privacy Questions

No, absolutely not. 1malaysia 3 has never sold, rented, or shared your personal data with any advertising company or data broker for their commercial marketing purposes. Your data is used solely for platform operational purposes as stated in this Privacy Policy.

You may request a copy of your personal data by contacting customer support via Live Chat or emailing [email protected] with the subject "Data Access Request". Include your account username and we will process your request within 30 business days after your identity has been verified.

After an account is closed, your personal data will be retained for a period required by legal obligations — typically 7 years for financial records. Once the mandatory retention period ends, data will be securely deleted or anonymized. You may contact us for more details on the specific retention period applicable to your data.

Yes, you may opt out of marketing communications at any time through your account settings under the "Notification Preferences" section, or by clicking the "Unsubscribe" link found at the bottom of every promotional email. This choice will not affect important account-related communications such as transaction confirmations and security notifications.

How 1malaysia 3 Protects Your Data

Data protection is not just a compliance checkbox for us. It is a core part of how we build and operate this platform.

Bank-Level Encryption

All communications between your device and our servers are encrypted using TLS 1.3 — the same standard used by major banks in Malaysia.

Strict Access Controls

Only staff who genuinely require access to specific data are granted permission, with all access recorded and regularly audited.

24/7 Threat Monitoring

An automated threat detection system operates around the clock to identify and block intrusion attempts before they can affect your data.

Regular Independent Audits

Our security and data protection practices are regularly assessed by independent auditors with no affiliation to 1malaysia 3.

Limited Data Retention

We only retain data for as long as necessary. After that, it is securely deleted using methods that ensure no recovery is possible.

Malaysia PDPA Compliance

All our data processing practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant current legal requirements.

Confident in Our Privacy Protection? Join 1malaysia 3 Today

Your data is protected to the highest security standards. Register a free account and enjoy a safe entertainment experience with the peace of mind that your privacy is always protected.

No selling of data to third parties
256-bit SSL encryption on all transactions
Full data control rights for every member
Fully compliant with Malaysia's PDPA
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